Legal
Privacy Policy
sync8 (“sync8,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit sync8.tech, contact us, submit information through our website, participate in a discovery conversation, or otherwise interact with sync8.
Section 1
Information We May Collect
Depending on how you interact with sync8, we may collect information including:
- Your name
- Email address
- Telephone number
- Business or organization name
- Industry or business type
- Information you voluntarily provide about your business, operations, objectives, challenges, processes, systems, or automation needs
- Messages, inquiries, form submissions, and other communications with sync8
- Information provided during discovery, sales, or other business conversations
- Technical information associated with use of our website, such as browser type, device information, IP address, referring pages, and website interaction data
- Marketing and attribution information where applicable and permitted
You are responsible for ensuring that information you provide to sync8 is information you are authorized to provide.
Section 2
Discovery and AI-Assisted Interactions
sync8 may use artificial intelligence, automation, conversational systems, voice systems, or other technologies to assist with discovery, customer communication, qualification, follow-up, and business processes.
When interacting with an automated or AI-assisted system, information you provide may be processed to understand your request, maintain conversational context, identify potential business needs, prepare appropriate follow-up, and support the delivery of sync8 services.
Where appropriate, automated systems may transfer a conversation or task to a human.
AI-assisted interactions are not intended to replace professional legal, medical, financial, or other regulated professional advice.
Section 3
Calls, Messages, and Communications
If you provide contact information and request or consent to communication from sync8, we may communicate with you using methods such as telephone, email, messaging, or other communication channels appropriate to the interaction.
Where disclosed and permitted, communications may be initiated or assisted by automated or AI-powered systems.
Your submission of contact information does not obligate you to purchase services from sync8.
Where applicable, you may ask us to stop non-essential marketing communications.
Section 4
How We Use Information
We may use information we collect to:
- Respond to inquiries
- Conduct discovery and sales conversations
- Understand business requirements and operational challenges
- Determine whether sync8 services may be appropriate
- Design potential solutions, scopes, or proposals
- Provide and improve our services
- Operate, secure, maintain, and improve our website and systems
- Communicate with prospects, clients, and business contacts
- Maintain appropriate business records
- Measure website and marketing performance
- Understand how visitors find and use our website
- Prevent abuse, fraud, security incidents, or misuse
- Comply with applicable legal obligations
- Establish, exercise, or defend legal rights
Section 5
Analytics, Cookies, and Similar Technologies
sync8 may use cookies, analytics technologies, pixels, tags, or similar technologies to operate the website, understand website usage, measure marketing performance, and improve our services.
These technologies may collect information about your device, browser, interactions with the website, referring source, pages visited, and similar technical information.
Where required by applicable law, non-essential technologies will be used subject to appropriate notice or consent.
You may also be able to control certain cookies through your browser or device settings.
Section 6
Advertising and Attribution Technologies
sync8 may use advertising and measurement technologies provided by third-party platforms to understand campaign performance, measure conversions, build audiences where permitted, and improve the relevance of our marketing.
If such technologies are enabled, their providers may receive information according to their own privacy policies and applicable settings.
Where legally required, advertising or other non-essential tracking technologies will be subject to appropriate consent mechanisms.
Section 7
Service Providers
sync8 may use third-party service providers to support functions such as:
- Website hosting and infrastructure
- Databases and storage
- Email and communications
- Analytics
- Advertising and attribution
- Artificial intelligence and automation
- Customer relationship management
- Security and monitoring
- Business operations
These providers may process information on our behalf where necessary to provide their services.
We seek to use service providers appropriate to the function being performed, but their processing may also be governed by their respective terms and privacy policies.
Section 8
Sharing of Information
sync8 does not sell personal information in the ordinary meaning of selling information for money.
We may disclose information where reasonably necessary:
- To service providers supporting our operations
- To fulfill a request or provide a service
- With your direction or consent
- To protect the security, rights, or property of sync8, our users, or others
- To investigate suspected fraud, abuse, or security incidents
- To comply with applicable law, legal process, or lawful governmental requests
- In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
Section 9
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, legitimate business requirements, dispute resolution, security, recordkeeping, and applicable legal obligations.
Retention periods may vary depending on the type of information and the nature of the interaction.
Section 10
Data Security
sync8 uses reasonable technical and organizational measures intended to protect information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no internet transmission, electronic storage system, or technology platform can be guaranteed to be completely secure.
Section 11
International Processing
The technologies and service providers used by sync8 may process or store information in countries other than the country in which you are located.
Where applicable, we seek to handle international processing in accordance with relevant legal requirements.
Section 12
Your Privacy Rights
Depending on your location and applicable law, you may have rights relating to your personal information, which may include rights to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Exercise other rights provided by applicable privacy law
These rights are not absolute and may be subject to legal exceptions.
To make a privacy-related request, contact sync8 using the contact information provided on this website. We may need to verify your identity before fulfilling certain requests.
Section 13
Third-Party Links
Our website may contain links to websites or services operated by third parties.
sync8 is not responsible for the privacy practices, content, availability, or security of third-party websites or services. We encourage you to review their policies before providing information to them.
Section 14
Children
sync8's website and services are intended for businesses and adults acting in a professional or commercial capacity.
They are not directed toward children, and we do not knowingly seek to collect personal information from children through the website.
Section 15
Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, technologies, or legal obligations evolve.
When we make changes, we will update the “Last Updated” date shown at the top of this page.
Material changes may be communicated through additional means where appropriate.
Section 16
Contact
If you have questions about this Privacy Policy or how sync8 handles personal information, contact sync8 using the contact information provided on sync8.tech.
Use of this website is also governed by our Terms of Use.
